Monday, September 19, 2016

No water in the borehole!!!

Dear house tenants

We have no water in the borehole, this means we are buying water, that is delivered by trucks, which is very expensive. Please help us saving water!
Please also note that we are charging water at real cost, so expect a higher water bill!









Monday, October 26, 2015

Update about recent changes about Mararo court management

Dear Houseowners


As rumors are spreading these days, we would like to clarify recent event and changes about the management of the Mararo court.

Over the last week, a conflict between SEDCO management (our management company) and our care taker, Arisa has emerged. SEDCO has hired Arisa to be the SEDCO representative in our compound and therefore, we believe that this conflict has to be sorted between the employer and the employee.  Also note that as an interim committee, we cannot legally hire people as we are not (yet) a registered company, and therefore cannot fulfill the legal requirements of an employer.

Mararo Court owners have delegated the transition from the developer as well as the interim management of the court to the interim committee, who therefore has the right and obligation to act on behalf of the owners when needed.

Given the rumors spreading, Catherine and Mwendwa called for an emergency interim committee meeting to sit down with SEDCO to understand what was going on and to re-evalutate our collaboration.We tried to call as many interim committee members as possible and only Florence could join on such a short notice.

We believe it is pretty unprofessional to wash dirty linen publicly, and do not want to share any accusations here. But given the written information we came across, the interim committee felt that trust between us and Arisa has been broken to an extent of no return and have shared this feeling with SEDCO. Given the fact that Arisa is still on probation, SEDCO can  and will legally release him of his duty by the end of the month.

We discussed consequences of this change with SEDCO, who propose to operate without a care taker, as during the day 3 SEDCO employees are on the ground and can inform the head office any time in case of an issue. SEDCO is confident that they can run the court in this way without quality loss, reducing our service costs by 23 000 KES a month.

As the interim committee, we have the mandate to manage the court to what seems to us to be the best options to insure safety and good quality of life with the means we have. There are decisions that have to be taken by a small amount of people who have the information and know what is going on, rather than consulting a large group of uninformed people, especially when it comes about preserving the reputation of people that are working for us. The house owners meeting is not a court to judge upon behavior and misbehavior of SEDCO employees.

From the insulting e-mail and phone call, we have understood that some house owners are not happy with the current management. Catherine, Mwendwa and Florence are happy to step down from the interim committee under following conditions :
  • A detailed plan, including the description and responsibility for each process for management of the court is submitted in a writing and is judged professional enough to ensure a smooth transition. This plan should also include a plan of action with deadlines for handing over from the old interim committee to the new one as well as the handing over of the house-owner company from the developer.
  • The exiting interim committee members are legally discharged from any liability.
  • A house owner meeting that reaches the quorum accepts the new plan of management and handing over from the developer.
If we understand correctly, some owners would like to discuss this today. We will not be present at this meeting, so that you can discuss optimal management and come up with a new management plan. We are still work on making all necessary document available on this site (including receipt for all the costs) and hope to be able to make everything available to you by the end of the week. Please note that most of our service providers have a 2 months termination clause.

Unless there is a clear taking over, supported by a house owners meeting with quorum, we feel it is our responsibility and duty to ensure the safe and efficient management of the court, as per the mandate that was given to us from the house owners meeting on the 9th of May. We will therefore not step down before a new viable management option has been proposed and is voted by the house owners meeting with quorum, as it would leave the court in vacuum and allow for mismanagement.

Clearly, we are still in a transition, learning how to run the court smoothly and getting all necessary procedures to take over the house owners management company from the developer. We hope that we can manage all this before Christmas (as some of the interim committee members are in weekly contact with the developer) and have a first official annual house owners company meeting early January, during which we can evaluate the management and share some lessons learned. Also during this meeting an official management committee has to be elected to replace the existing interim committee.

We are sorry to hear about all the mistrust, and truly hope that this page will allow you to understand better the hard work we do as volunteers next to our full time jobs.

Catherine, Mwendwa and Florence




Tuesday, October 6, 2015

Welcome to Mararo Court management blog

The last owner meeting has shown that most conflicts and misunderstanding are emerging from the different level of information each of us has about the current take over process. The active members of  the interim committee feel that we do our best, in a honest and transparent way, however we might have failed communicating regularly to other owners about the processes and struggles we go through.

To address our weakness in communication, we would like to launch this blog that we will use to post regular advancement of the management company take over and other information from Mararo courts, for those who want to be informed regularly, or get a access to a virtual space where all the necessary information can be found.


If you would like to get regular updates, please subscribe by e-mail to this blog (in the right column). You will then receive an email from feedburner that will ask you to confirm your subscription. You will then get an e-mail each time the blog gets updated.

You can also just keep the link in your favorite links, and come back to it when you feel that you want more information. Note, this is an non-listed blog that can only be found if you have the link.


The interim committee is looking forward to hear from you if you like this new way and sincerely hopes that it will address our current weaknesses.